更新时间:09-21 (陈老师)提供原创文章
摘要:随着知识经济时代的到来和全球经济一体化进程的深入,企业面临着多变的生存环境和激烈的竞争。建立科学战略管理模式和绩效评价体系,及时、准确地评价企业战略目标的执行情况,对于企业的成功和发展至关重要。平衡计分卡(BSC)是顺应企业内部条件和外部环境的变化而诞生的,是通过建立一整套财务和非财务指标体系对企业业绩和竞争状况加以综合评估,有效地实现企业目标的战略管理工具。平衡计分卡被引入中国后,引起了企业界和学术界的广泛关注,不少企业开始建立基于平衡计分卡绩效管理体系。但是平衡计分卡在中国的应用遇到了很多问题。平衡计分卡在中国是否适用,以及如何在中国有效实旋平衡计分卡等问题成为大家争论的焦点。
立足于这个角度,本文通过对平衡记分卡相关理论的研究,剖析我国企业的现实问题,了解其在实践中采用平衡计分卡所面临的障碍和困难,进而提出解决方法与对策建议。
关键字:平衡计分卡;应用研究;中国企业;战略管理
Abstract:Along with the coming of knowledge economic era and the further development of globalization,the enterprise has to face rapid changed environment and tough competition.It is very important to the success and development of the enterprise to establish a strategy management pattern and a system to evaluate the enterprise performance and strategic execution timely and accurately.Balanced scorecard (BSC)is born with the changes of interior conditions and exterior environment of enterprise. Balanced scorecard could comprehensively evaluate the outstanding achievements and competitive status of enterprises by establishing a complete set of financial and non-financial guideline systems, which is an effective strategic management tool for carrying out the targets of enterprise. Since balanced scorecard has been introduced to China, it has attracted both enterprise and theory authorities’ attention. Some enterprises has established their own BSC. But BSC encountered difficulties in China’s application. BSC suits Chinese enterprise? How to apply BSC effectively in China? These questions have been the focus of discussion.
The author exactly keeps a foothold in this angle, and looks forward to finding the solution and measure to enterprise in our country.
Key words: Balanced scorecard;esearch of application;Chinese enterprises;Strategy Management
本论文基于平衡计分卡业绩评价系的构建与应用研究来展开论述,期望为我国企业的管理者在业绩评价方面提供一些有用的见解,从而有助于企业切实地提高管理水平和经济效益。本论文的研究结论有以下几点:
(1)平衡计分卡总体来说是一个比较完善的管理系统,遵循科学的方法和技巧,平衡计分卡在促进组织绩效的持续提高上有不可替代的作用。
(2)我国企业的平衡计分卡之路也是经历了一个本土化的过程,在运用平衡记分卡的管理实践中,不能机械从事,要根据企业和行业的实际确定。只有真正适合我国企业国情的平衡计分卡才能真正地发挥作用。客观来看,平衡计分卡的有效采用受到内外部多种因素的影响和制约,包括企业所处的产业环境、体制环境,企业自身的信息化程度,企业内部的实际管理模式,员工的参与程度以及企业领导者的管理思路等,企业在采用之前要充分考虑自身的实际情况,权衡利弊。
(3)平衡计分卡还只是—个框架,而不是已经成熟的、普遍适用的管理模式,它更不可能代替企业自身的管理方法。同时,它也处在不断变化,不断完善的过程中,而且受平衡计分卡自身要素问题制约,各项指标的设置是否合理与完善也需要各个领域人士的共同摒时与改进。